Soothing Cleansing Balm

A soft cleansing balm developed and tested by dermatologists: this smooth and delicate formula melts into an oil that effectively removes impurities, pollutants and make-up, leaving the skin feeling hydrated and clean without stripping its barrier. It is perfect for sensitive skin, and suitable for all skin types. Packed richly with vitamins, natural fatty acids, and antioxidants — effectively achieving a refreshed supple skin and protection against environmental pollution stress.

Volume: 100ml

KEY BENEFITS

• Removes dirt, impurities, pollutants and make-up without stripping the skin’s natural protective barrier.
• Effectively cleanses and locks in moisture, leaving the skin hydrated, revitalised and nourished.
• Smooths imperfections, reduces blemish, minimises pores, and helps to improve elasticity.
• Witch Hazel is a key ingredient that relieves inflammation and reduces redness while improving skin tone and texture.

HOW TO USE

Apply a small amount of cleansing balm to dry skin and massage gently into the skin to clean away pollutants and makeup. To remove, soak a cloth in lukewarm water and gently wipe the whole face and neck. Rinse with some cool water and dab with a damp cloth to pat dry.

INGREDIENTS

Aqua, hammamelis virginiana (witch hazel) flower extract, caprylic/capric triglyceride (light coconut) oil, glyceryl stearate, peg-100 stearate, glycerin, cetyl alcohol, stearic acid, tocopheryl acetate (vitamin E), phenoxyethanol, ethylhexylglycerin.

Our products are shipped from London, United Kingdom. Our estimated delivery times and costs are as follows:

United Kingdom 

Standard Delivery: Free when over £80 (3-6 Working Days)

Standard Delivery on orders under £80: £3.99 (3-6 Working Days)

Guaranteed Next Day Delivery (orders placed before 12 pm): £7 (Excluding Bank Holidays)

Europe

Standard Delivery: Free When over £150 (4-6 Working Days)

Standard Delivery on orders under £150: £9 (4-6 Working Days)

Express Delivery: £15 (2-4 Working Days)

United States / Canada

Standard Delivery: Free when order over £300 (5 - 6 Working Days)

Standard Delivery on orders under £300: £15.99

Express Delivery: £25

Asia

Standard Delivery on orders over £300: Free (7- 14 Working Days)

Standard Delivery on orders under £300: £17.99 (7- 14 Working Days)

Orders to some regions and countries are shipped DDU (Delivery Duty Unpaid) basis. This means the recipient may be liable for any import duties and local sales tax. We are unable to confirm the exact amount of these and we suggest you contact your local customs office.

Returns

You may return any unwanted items to us (provided that they are unused in their original packaging) within 28 days of receipt. Returns that do not meet our policy will not be accepted and will be sent back to customer.

Items returned in such condition will not be accepted:

• Unsealed (When the VOID sticker has been peeled. This will leave permanent marks on the packaging and the sticker will not return to its original condition)
• Used (With exception of damaged or faulty items)
• Relabelled
• Refiled
• Pierced
• Partially missing items

How to return

Simply follow the instructions in your return/exchange portal to return the products. Please print out your return label and attach it to your parcel in its original postal box. 

We will process your refund or exchange as soon as we have received your return items and an email will be sent to confirm your return has been processed. It may take up to 10 business days for the refund payment, and it varies between banks and their processing times.